Allegro Medical Complaints and Reviews

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Allegro Medical
Main address: 1833 West Main Street, Suite 131 85201 Mesa AZ
1-800-861-3211, , http://www.allegromedical.com/support/contactUsForm.do
  • 15 complaints
  • $198 claimed losses
  • $13 average
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  • Jul 03
  • Health and Beauty
  • Phoenix, Arizona
  • Order Fulfilling
  • 38

My complaint is pretty much the same as many of the others. My item showed in stock And it says it will be shipped within two days on my order confirmation it also says so on the website. I waited and waited and waited and watched for confirmation of shipping which never came I spent days going round and round with customer service who was totally complacent and just kept saying the same thing... Read more

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  • Jun 25
  • Drug Stores and Drugs
  • Wheelchair Replacement Parts
  • 15

Looking for a phone number or working website for this company. I ordered standard replacement armrests for my 92 year old mothers wheelchair and they shipped short armrests for a removable arm desk wheelchair. I need to exchange. The ones I need are 14.5 inches long with a bolt distance of 9 inches and what they sent are 9.75 inches long with a 6.75 bolt distance. I need to replace these quickly... Read more

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  • Nov 29, 2013
  • Shopping
  • False Black Friday Discount Ad
  • 12

Their email ad promised 30% off AND free shipping on orders over $50. I did not complete my order because a $7.95 shipping chage was on the order form. I had entered the code they posted for the special price. The 30% was also misleading, as it referred to the LIST price of the merchandise, not Allegro Medical's standard price. I had previous problems with Allegro Medical delivering my... Read more

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  • Jul 02, 2013
  • Shipping
  • Los Angeles, California
  • Express Delivery
  • 1
  • 1
  • 48

I paid $30 extra for expedited delivery (1-3 days) because I really needed them in 3 days. I was expecting them to be sent 2nd day air. The items were shipped the day that they were ordered but they were shipped ground from over 2000 miles away. Five days later, they are still somewhere between Chicago and Los Angeles. There is no way to Allegro Medical on the weekends. When I did contact... Read more

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  • Sep 20, 2012
  • Hospitals, Clinics and Medical Centers, Doctors
  • Stone Mountain, Georgia
  • Trach Care Kit
  • 1
  • 1
  • 78

Today,9/20/2012 I recieved another thats 2 since cancelled.I nave not recieved credit for my return of the 1st item. All I get from cust serv, is the run around.Why are these co,s allowed to operate this way? What happened to HONEST business? The GOV't. needs to stop this ***. BE careful people, this co. is trouble!!! The person I spoke to today was ANTIONETTE & SHE could not deviate from... Read more

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  • Jan 14, 2012
  • Drug Stores and Drugs
  • Scranton, Pennsylvania
  • Medical Supplies
  • 3
  • 3
  • 115

I have dealt with 8-10 medical supply companies and this is the only one to ever give me a problem. After not receiving my order for 2 weeks I emailed them inquiring about its status. They assured me that they had no record of any such order. Therefore I reordered everything and received it in a few days. About a week later I received the order that they told me did not exist and was charged... Read more

Was this review helpful? 4 8

     

  • Dec 19, 2011
  • Health Insurance
  • New York, New York
  • Drop Humidifier
  • 1
  • 1
  • 75

Ordered a new, unused, not refurbished humidifier. Received product in absolutely filthy condition. I'm talking dirty brown paper towel inside unit, hard water stains all over tank, just disgusting condition. I had been on and off the phone with representatives confirming another unit on it's way for 4 weeks. After speaking with a senior support representative I was promised a refund... Read more

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  • Dec 13, 2011
  • Health and Beauty
  • Phoenix, Arizona
  • 57

Horrible customer service, very long long shipping times for medical supplies, and the discount codes are not accurate, they're already a discount medical supply co. so if it is already a discount price the code wont work so it's a little deceitful. Still decent prices though if you can handle the very bad customer service, which I dealt with when they had short shipping times but now... Read more

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  • Jun 21, 2011
  • Customer Service
  • Portsmouth, Virginia
  • 1
  • 1
  • 63

I ordered 5 items on 05/10/11. By 06/01/20, only 4 of the 5 items had arrived. Additionally, 2 of the 4 items were something different than expected. Regarding the missing item, a customer service rep apologized and stated it would be shipped immediately. The item arrived 3 days later. My second problem related to an incorrect item I ordered. I ordered the incorrect item because an Allegro... Read more

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  • Apr 30, 2011
  • Drug Stores and Drugs
  • Honolulu, Hawaii
  • Blood Pressure Monitor
  • 2
  • 2
  • 49

I ordered an Omron HEM-711AC blood pressure monitor from Allegro Medical. It was done on-line on 4/17/11 and they charged me an additional $24 for "expedited shipping". I received the UPS delivery on 4/20 and there was an Omron BP742 in the box. I called the following day and the customer service representative agreed that I had not received the item I ordered. She said she would arrange for... Read more

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