James S Jqy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Danville, Virginia

Arrogant and Useless Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I called to check the status. The fellow ignored my questions. He hung up on me. I assume this is acceptable to whatever (?) management there is.
View full review

Preferred solution: Full refund

User's recommendation: Do not buy from Allegro.

Anonymous
map-marker West Palm Beach, Florida

Watch your account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
money is being taken out of my checking account I didn't order anything im aon a fixed income
View full review
Marlene M Llx

This company is dishonest, money-hungry and a fraud

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I financed my hearing aids through Allegro Credit. Within 24 hours, I figured out a way to pay cash for that loan and sent a check for the entire loan. They chose to charge me a "service fee" of $28.80 immediately and then charged me that much again because I didn't pay that first service fee. I would retain charges of over $700 within one year if I didn't pay. Ridiculous. I will do everything in my power to plaster the internet with the truth on this company. Marlene Manown
View full review
Loss:
$58
Reason of review:
Pricing issue

Preferred solution: Full refund

1 comment
Guest

Honesty is not their policy. No response to emails and disconnected on phone but they have my money for hospital supplies but I have no product and no explanation. Will never order again or recommend this company to anyone.

Anonymous

Racist/Rude

I was waiting to talk to the receptionist About getting my child a physical. She had me standing 15 minutes and said we stop taking patients at 4:00. I was in the clinic before 4:00. I was the only African American in the lobby. You can tell that she was being racist and rude. Please beware. I will never come back this place
View full review
Anonymous

Missing Order - Unresponsive Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered supplies and paid extra for expedited shipping to be received in 1-3 days. After five days, I followed-up. The link in email confirmation to check status of order did not have any info. Emailed customer service, but no response. Called twice and told it would be delivered soon. Very vague information. They did offer to credit shipping costs, but I really needed supplies. Finally after 10 days later, I called again and demanded a definitive answer. I was informed items were not in stock and on back order. Why did they not contact me or at least tell me when I called. If I knew, I would have purchased somewhere else. If ordering here, you will need to constantly follow-up as they are not proactive. Don't be satisfied with answers. Your health could be at risk.
View full review
Loss:
$100
Reason of review:
Problem with delivery
Anonymous

Terrible dishonest service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered a brace ($200) and paid for expedited service (overnight) and then was told that it didn't apply to the brand I ordered even though they charged me for it. I cancelled the order to get from somewhere else faster and they sent me the damn thing anyways! Multiple calls to get them to give me a return label, multiple calls to inquire why I didn't have a refund weeks later. Dishonest horrible customer service and practices. And after all that they didn't refund the expedited shipping they should never have advertised. Terrible.
View full review
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Allegro Medical Chiropractic Adjusting Tool Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Allegro Medical - Simple Review #1480731281
I typed in chiropractic adjusting tool. I picked the picture I wanted and then they just sent me a piece if the tool. Apparently they had small print saying the tool is $150 more. I tried to return but they are making me pay a restocking fee and shipping for my return. This website is a scam.
View full review
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Glendale, Arizona

Fraud

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased three different times in one month. All three purchased a different charge, more than the order, was charged to my credit card. I understand that the tax/shipping can change but never was a new adjusted invoice sent to me. I had to spend a half hour on hold and waiting to get the correct invoice. I even went back into my account on the computer and I could not locate the correct invoices. I did get them sent to me through email. This company is a joke. I will never buy from them again no matter how inexpensive the item may be!
View full review
Cons:
  • Being charged more
Reason of review:
Problems with payment

Preferred solution: Let the company propose a solution

Anonymous
map-marker Cleveland, Ohio

Allegro Medical Customer Care Review from Cleveland, Ohio

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Allegro Medical is a wonderful company! I have been purchasing supplies for over a year now and I have never had any issues. The items are delivered very fast, usually within a week for little to no cost for shipping. The enormous amount of products they provide are of excellent quality and reasonably priced. I enjoy the freedom of self paying for an ample stock of the supplies I need, and not having to rely on my insurance company to under supply cheap products at overinflated prices! Bravo!
View full review
Reason of review:
Good customer service
Anonymous
map-marker Greensboro, North Carolina

Allegro Medical - Online Order Review from Greensboro, North Carolina

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They sent alist of products, shipped them and took money out of my account. That was almost 3 weeks ago. No money put back so again I have to call. Dont make a list before hand. Or you may be next. S. Everette
View full review
Reason of review:
Problems with payment
1 comment
Guest

Have made three orders this year to buy supplies for my dad who has Alzheimers. Most of the orders were received the next day even with free shipping.

I am very happy with their prices and service and highly recommend using them. Glad I didn't listen to the negative comments.

Resolved
Mayank Gxt
map-marker Corning, California

Resolved: Orders take unbelievably long to be filled

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Feb 10, 2016

I spoke to customer service today and they say the vendor messed up. They contacted the vendor and the order is being over-nighted.

Original review Feb 10, 2016
This company has the longest turn around time of any I have ordered from, and I order a lot online. It's not a fluke, as this is my second order and it's turning out the same as the first order. I'll try to find someone else to get my syringes from. Lowest prices aren't the only factor in a company's rating. They need to provide reasonable service, and this company fails. I have entered way more than 80 words and this thing is still asking for 80 words and won't take my review, so I guess I have to give Pissed.com a bad rating too. I give up!
View full review
Pros:
  • Prices
  • Products
Cons:
  • Turnaround time
Reason of review:
Poor customer service

Preferred solution: Ship things the day they're ordered, or at least within a week for gosh sake!

Anonymous
map-marker Hialeah, Florida

Wheelchair Replacement Parts Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I returned a merchandise that i order wrong, a month later and 5 calls later to them i still haven't gotten a refund back .
View full review
Reason of review:
Problems with payment
Anonymous
map-marker Hellertown, Pennsylvania

Other Product Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I been ordering from this company for about 3 years. Never ever had a problem. I order one day and 2 days later my stuff arrived. I recommend this place to anyone.
View full review
Reason of review:
Fast order processing
Anonymous

Good service until.....

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have a fissure wound, that won't heal. I tried packing, both with strips and calcium alginate, it still won't heal. I ordered a jackson pratt drain 10 fr, the size is perfect, but it did not come with the suction bulb shown in the picture. i called and a rep told me he would check on it with the supplier and e-mail me. it's been 2 weeks and not a word. I'm giong to find another medical supply company. Well, I guess since I don't have 100 words to say, they won't accept my review.... only the good ones who rant and rave on their behalf will be published. I'm a person of few words, but I will comply with their *** 100 word rule.
View full review
Cons:
  • False representation of product
Reason of review:
Not as described/ advertised
Anonymous
map-marker Morgan Hill, California

Misrepresentation of product

On July 7, 2015 the Allegro website stated "Braun

Thermoscan Pro 4000 Thermometer and probe covers $15.27". Great deal, so I ordered it.

The order just now arrived at my house, speedy delivery. However, the boxs contains ONLY a box of probe covers! No thermoscan! After reading many customer reviews, seems this false advertising is par for the course.

I am so aggravated with Allegro. Maybe my post will keep others from being ripped off by their misrepresenting what you get when you order something. Beware of this site!

If prices seem too good to be true, they probably are not true.

View full review
Loss:
$16
Cons:
  • False representation of product
Reason of review:
Not as described/ advertised

Preferred solution: Deliver product or service ordered

Rani Smh
map-marker Paducah, Kentucky

Charged for wrong splint. WOn't refund or replace.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They charged me for two splints and got them both wrong. I called when I got the splints and saw they were both the wrong ones. They Promised to email a reply when I called (twice). No email response. They sent No replacement. No refund is allowed. I am paralyzed and need the splints very badly. I Waited 6 weeks for them. NOTHING! They are THIEVES! They charged me for two splints and got them both wrong. I called when I got the splints and saw they were both the wrong ones. They Promised to email a reply when I called (twice). No email response. They sent No replacement. No refund is allowed. I am paralyzed and need the splints very badly. I Waited 6 weeks for them. NOTHING! They are THIEVES!
View full review
Loss:
$100
Cons:
  • Being robbed
Reason of review:
Order processing issue

Preferred solution: Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article