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  • Mar 09
  • Health and Beauty
  • Paducah, Kentucky
  • Splint
  • 13

They charged me for two splints and got them both wrong. I called when I got the splints and saw they were both the wrong ones. They Promised to email a reply when I called (twice). No email response. They sent No replacement. No refund is allowed. I am paralyzed and need the splints very badly. I Waited 6 weeks for them. NOTHING! They are THIEVES! They charged me for two splints and got them... Read more

Was this review helpful? 1 0

  • Dec 16, 2014
  • Drug Stores and Drugs
  • Miami Beach, Florida
  • Online Order
  • 81

Ordered item. Even paid for expedited shipping. Never received any order confirmation, etc, even though they took my money on the spot. All attempts at contacting them, email etcetera have gone unanswered. Not even the better business bureau deals with them anymore. Have tried contacting them almost daily., no one knees anything over the phone " but will look into it". All email... Read more

Was this review helpful? 3 0

Wow! My experiences (8-10 so far this year) have been the exact opposite of those described by others who posted here. Great prices, frequent free shipping offers, and great customer svc on the rare occasions when I had a ? About an order. I recommend Allegro Medical highly and without reservation!!! Add comment

  • Jul 03, 2014
  • Health and Beauty
  • Phoenix, Arizona
  • Order Fulfillment
  • 133

My complaint is pretty much the same as many of the others. My item showed in stock And it says it will be shipped within two days on my order confirmation it also says so on the website. I waited and waited and waited and watched for confirmation of shipping which never came I spent days going round and round with customer service who was totally complacent and just kept saying the same thing... Read more

Was this review helpful? 2 0

  • Jun 25, 2014
  • Drug Stores and Drugs
  • Wheelchair Replacement Parts
  • 42

Looking for a phone number or working website for this company. I ordered standard replacement armrests for my 92 year old mothers wheelchair and they shipped short armrests for a removable arm desk wheelchair. I need to exchange. The ones I need are 14.5 inches long with a bolt distance of 9 inches and what they sent are 9.75 inches long with a 6.75 bolt distance. I need to replace these quickly... Read more

Was this review helpful? 1 0

  • Nov 29, 2013
  • Shopping
  • False Black Friday Discount Ad
  • 47

Their email ad promised 30% off AND free shipping on orders over $50. I did not complete my order because a $7.95 shipping chage was on the order form. I had entered the code they posted for the special price. The 30% was also misleading, as it referred to the LIST price of the merchandise, not Allegro Medical's standard price. I had previous problems with Allegro Medical delivering my... Read more

Was this review helpful? 1 0

  • Jul 02, 2013
  • Shipping
  • Los Angeles, California
  • Express Delivery
  • 1
  • 1
  • 87

I paid $30 extra for expedited delivery (1-3 days) because I really needed them in 3 days. I was expecting them to be sent 2nd day air. The items were shipped the day that they were ordered but they were shipped ground from over 2000 miles away. Five days later, they are still somewhere between Chicago and Los Angeles. There is no way to Allegro Medical on the weekends. When I did contact... Read more

Was this review helpful? 2 0

  • Sep 20, 2012
  • Hospitals, Clinics and Medical Centers, Doctors
  • Stone Mountain, Georgia
  • Trach Care Kit
  • 1
  • 1
  • 98

Today,9/20/2012 I recieved another thats 2 since cancelled.I nave not recieved credit for my return of the 1st item. All I get from cust serv, is the run around.Why are these co,s allowed to operate this way? What happened to HONEST business? The GOV't. needs to stop this ***. BE careful people, this co. is trouble!!! The person I spoke to today was ANTIONETTE & SHE could not deviate from... Read more

Was this review helpful? 1 0

  • Jan 14, 2012
  • Drug Stores and Drugs
  • Scranton, Pennsylvania
  • Medical Supplies
  • 3
  • 3
  • 142

I have dealt with 8-10 medical supply companies and this is the only one to ever give me a problem. After not receiving my order for 2 weeks I emailed them inquiring about its status. They assured me that they had no record of any such order. Therefore I reordered everything and received it in a few days. About a week later I received the order that they told me did not exist and was charged... Read more

Was this review helpful? 5 8

  • Dec 19, 2011
  • Health Insurance
  • New York, New York
  • Drop Humidifier
  • 1
  • 1
  • 126

Ordered a new, unused, not refurbished humidifier. Received product in absolutely filthy condition. I'm talking dirty brown paper towel inside unit, hard water stains all over tank, just disgusting condition. I had been on and off the phone with representatives confirming another unit on it's way for 4 weeks. After speaking with a senior support representative I was promised a refund... Read more

Was this review helpful? 5 0

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